Privacy Policy

Last Updated: 23/07/2025

1. Introduction

The Kogan NZ Ltd ("we," "our," or "us") is committed to protecting your privacy in compliance with the New Zealand Privacy Act 2020. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit or make purchases from our website, www.thekogan.com (the "Website").

2. Personal Information We Collect

When you place an order through our Website, we collect the following personal information:

  • Full Name
  • Shipping Address
  • Billing Address
  • Phone Number
  • Email Address

We do not collect or store payment information directly. Payment processing is securely managed by our third-party provider, PayPal.

3. Purposes for Collecting Personal Information

We collect your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you regarding your order
  • Providing customer support
  • Sending occasional marketing communications about products and promotions (you can opt out of these by emailing Oliver@thekogan.com)

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. Your information may be disclosed only to trusted third-party service providers necessary for fulfilling your order, specifically:

  • PayPal (for secure payment processing)

5. Data Storage and Security

Your personal information is stored securely on encrypted network drives located in New Zealand. We maintain robust security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Accessing and Correcting Your Information

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us via email at Oliver@thekogan.com.

7. Opting Out of Marketing Communications

You may opt out of receiving marketing emails at any time by responding to our emails and requesting to be removed from our marketing list.

8. Cookies

Our website does not use cookies.

9. Children's Privacy

Our Website does not target or knowingly collect personal information from individuals under the age of 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page, and the "Last Updated" date will reflect these changes.

11. Complaints and Contact Information

If you have any questions, concerns, or complaints regarding your privacy or this Privacy Policy, please contact us:

The Kogan NZ Ltd
50 Wentworth Drive,
Rototuna North,
Hamilton, NZ
Email: Oliver@thekogan.com

If you are not satisfied with our response to your complaint, you can also contact the New Zealand Office of the Privacy Commissioner at www.privacy.org.nz.